From the date of purchase, we provide 3, 6, or 12 months warranty for our different type products.
Yes, they do! Mummy Tattoo machines are made in China and include a one-year warranty on all parts. If your machine breaks within one year of purchase, please send it along with your proof of purchase.
If you find a defect in our products, all our new tattoo equipment can be returned within 7 days of purchase. Before you return the defective product to us, we ask you to take a video to show the detailed information about the defective product. After clarification, we will provide the delivery address for you to return the goods.
If your device is damaged due to negligence or opened by unauthorized persons/personnel, you will lose the warranty.
On all replacement parts, you will get a new 6-month warranty. However, wearing parts are not included.
If you try to repair the machine yourself, the warranty will be void. Sign after you estimate the cost, and the equipment repair fee will be charged. It is strongly recommended not to repair the machine yourself.